|Roger M Creative Jeweller Marbella & Puerto Banus|
We talk with Roger Mouawad, founder and owner of Roger M Creative Jewellery in Marbella and Puerto Banus since 1982. We visited Roger at his Marbella store to learn what makes his jewellery and his shops so special. Roger M attributes his ongoing success to consistently high levels of personal service, high quality products, attention to detail and excellent after care. Put simply he demands the highest levels of service from all his staff members. This is evident when you visit any of his shops.
Roger Mouawad is very confident in the quality of his work and encourages customers to study the jewellery using the 10x magnifying tool used by jewelers themselves to study precious stones and workmanship. The workmanship on each Roger M piece has to be flawless, no exceptions. Every piece of jewellery comes with a lifetime guarantee plus free cleaning and maintenance. He likes to maintain contact with his customers and ensure that the service does not end with the purchase but is instead the beginning of a long lasting relationship. During our interview Roger pointed out that, a very special relationship exists between a jeweler and his customer. “The customer has to trust his jeweler as he or she would their doctor”. In a business such as jewellery this ‘relationship’ is the cornerstone of success. The special relationship between the jeweler and customer very often continues through the generations.
RogerM Creative Jewellers has developed a very loyal client base of regular customers of all nationalities, many of which own holiday homes around Marbella and make a point of visiting him whenever in town. In particular, he is very popular with English, Irish and Russian customers.
Aside from the unique Roger M creative jewellery the stores also stock products by Mont Blanc, premium quality Swiss watches by Dior and Edox. They also stock Pequignet watches. Pequignet watches have a French design and are manufactured in Switzerland.
Roger M Creative Jewellers has two shops in the modern Marbella shopping mall, La Cañada. The La Cañada shopping centre is situated along the A7 dual carriageway into Marbella and Puerto Banus. The Marbella stores are located on the first floor of the new phase of La Cañada. The Puerto Banus store is located at Jardines del Puerto Local 10.
If you are looking for premium quality creative jewellery and expect very high levels of personal service then Roger M Creative Jewellers should be on your list of jewelry stores to visit when you are next in Marbella or Puerto Banus.
Roger M Creative Jewellers Marbella : Tel: +34 952 90 15 15
Roger M Creative Jewellers Puerto Banus : Tel: +34 952 81 15 92
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